As we roll into summer, things have been heating up on the Luna frontier. Earlier this month, we pressed “go” on our first official production round and fulfilled the first 500 orders of USB-C units. Here’s a breakdown of the current state of Luna’s production and delivery timeline:
Production will be completed in batches
We will be manufacturing Luna in multiple batches over the coming months. Breaking the production schedule into batches ensures that each Luna unit can be carefully inspected for quality before it is sent to our distribution center.
We manufactured 500 units in our first batch earlier this month, and our next round of production will begin on July 9th. We will share the details of each production round as we go through more manufacturing batches in the coming months.
We are on track to deliver all Luna units by the end of December 2018
We remain confident in our timeline to deliver all units by the end of this year. Our fulfillment schedule is based on two components — unit type and order date:
USB-C units will be fulfilled first, followed by Mini DisplayPort units. From there, we are fulfilling units in the order in which they were placed, beginning with Super Early Birdand working through the Early Bird, Kickstarter Special 1, and Kickstarter Special 2 tiers.
We are unable to provide the specific date in which an individual’s Luna will be delivered. However, it’s our top priority to get a high-quality Luna unit into your hands as soon as possible.
You will receive shipping confirmation when your Luna is out for delivery
When a fresh batch of Lunas arrives at our distribution center, they will immediately be packaged and prepared to ship to customers. At this time, we will send you an email asking you to finalize your order preference and shipping address.
Once your unit is shipped, you will receive a separate shipping confirmation email that includes a tracking number. To account for processing and ground shipping time, we expect your Luna will be delivered within 1-2 weeks after you receive shipping confirmation (international customers may experience slightly longer delivery times due to customs procedures).
Let’s stay in touch
Over the coming months, we’ll be posting a Kickstarter update each time a new batch of Lunas is in production. In the meantime, we want to hear from you! If you’ve received your Luna and have feedback or questions, please get in touch. You can email us at email@example.com or connect with us on Facebook, Twitter, or Instagram.